Accelerate your verification process and reduce onboarding costs with seamless integration with third-party video KYC solutions.
Fast verification without the need for physical document collection.
Live face detection using a robust face recognition algorithm.
Secure real-time customer data verification using OCR.
The location is authenticated with latitude, longitude + IP capture.
Done on the displayed ID proof using AI/ML-based algorithms.
Video forensics for pre-recorded risk and spoof detection is done.
Timestamp & audit trail captured for every application & video.
UIDAI-compliant verification with our video KYC.
Capture applications through APIs, websites, landing pages, field sales teams, and banking relations. and assign them to the verification team automatically based on pre-set logic like regions, rep performance, agent availability, etc.
Once the application is assigned, the call date and time are scheduled. At the scheduled time, the prospect will receive a call link, he initiates the video call by clicking on the link.
During the call, the prospect is asked to show their identity document in front of the camera. The agent takes a screenshot of the prospect as well as the document, followed by face matching. The person’s name and DOB are also captured from the document using OCR and matched with the details provided by them.
Our CRM connects seamlessly with any video KYC solution provider to ensure that your customer acquisition process is completely connected – right from application to verification, onboarding, and closure.
Once the call is completed, the agent approves or rejects it using a combination of face-match results, the details captured by OCR, and his judgment. A reviewer reviews the call between the agent and the prospect and either accepts the verification, asks the agent to repeat the video KYC process, or rejects the prospect.
Once the reviewer has completed this, the lead status is updated as verified or not verified in our CRM, and the lead is then passed on to the next stage.
Evaluate processes and gain insights on your video KYC teams with the help of reports on the funnel, team performance, Video KYC agent dashboard, and more.